Have positioned display replacement under out of warranty serviceĭevice does not qualify for REP program for display backlight issues. Proposed Resolution: Issue caused by dents and scuffs around the display which have caused the backlight to stop working
Top case - Dent mark located on top right and bottom right corners, scuff marks present on each side of enclosureīottom case - Dent mark located in the middle, scratches present around serial number, and on left and right sides, all feet and screws present Downloads - Wireless Mouse M510 There are no Downloads for this Product. Shined a light on the display and was able to see the customers desktop - confirming display backlight issueĬosmetic Condition: Display - Sticker placed on the bottom of clamshell, dent mark present on top left and right corners, scuff marks present on each side The Best Free Mouse Drivers app downloads for Mac: BetterTouchTool Apple Bluetooth SteerMouse Microsoft IntelliPoint and IntelliType Pro Logitech Cont. Steps to Reproduce: Issue was observed in storeĭisplay backlight would work when opened slightly, would immediately cut out as the display is opened all the way. Issue: Customer reports backlight issue occurring on displayĭisplay would show an image when opening slightly, backlight would then go blank
The flexgate is known problem with class actions lawsuits, but when I took it to Genius Bar to repair, the staff said as below
I have used it for three years with normal wear and tear but in very good condition. My 2017 MacBook Pro started having backlight issue as numerous others reported.